# Dilligence Digital

> Custom software, web platforms, and IT-enabled services — built by a structured technology firm in Dhaka, Bangladesh.

Dilligence Digital is a technology services and digital transformation firm based in Dhaka, Bangladesh. The firm delivers across four integrated service lines: custom software development, web development, BPO & IT-enabled services, and digital transformation & AI integration. The firm operates with a process-first, AI-intelligent philosophy.

## Company

- **Full name**: Dilligence Digital
- **Type**: Technology services firm
- **Location**: UTC Building, 8 Panthapath (19th Floor), Kawran Bazar, Dhaka 1215, Bangladesh
- **Established**: 2026
- **Email**: info@dilligence.digital
- **Phone**: +880 1881 043331
- **LinkedIn**: https://www.linkedin.com/company/dilligence.digital
- **Tagline**: Start Evolving.

## Services

### Software Development
Custom business software and SaaS products for organizations that have outgrown off-the-shelf tools. Services include: custom internal systems, SaaS product development, multi-tenant SaaS architecture, CRM and MIS platforms, system integrations, AI integration and business automation, cloud infrastructure and deployment, and managed hosting, monitoring and scaling.

### Web Development
Web platforms built on modern stacks (Next.js, React, Node.js, TypeScript). Services include: corporate sites, lead-generation platforms, custom web applications, WordPress and WooCommerce development, eCommerce with POS integration, and ongoing management.

### BPO & IT-Enabled Services
Offshore teams aligned to client working hours, particularly US-hour delivery. Services include: back-office support, customer service, data entry and document management, healthcare operations support (intake, scheduling, coordination), lead qualification, and CRM operations.

### Digital Transformation & AI Integration
Business transformation through technology and AI. Services include: business process mapping and technology audit, AI strategy and implementation roadmap, workflow automation and process re-engineering, LLM integration and intelligent document processing, agent-based automation systems, operational dashboards and decision intelligence, and change management and team enablement.

## Key Pages

- Homepage: https://dilligence.digital
- Services: https://dilligence.digital/services
- Software Development: https://dilligence.digital/services/software-development
- Web Development: https://dilligence.digital/services/web-development
- BPO & ITES: https://dilligence.digital/services/bpo-ites
- Digital Transformation & AI: https://dilligence.digital/services/digital-transformation
- About: https://dilligence.digital/about
- Contact: https://dilligence.digital/contact

## Engagement Models

1. **Project-Based Delivery** — Fixed scope, timeline, budget
2. **Dedicated Offshore Teams** — Extension of client's team
3. **Managed Services & Retainers** — Ongoing operational ownership

## Approach

Five-stage engagement: Discover → Design → Build → Deliver → Support. Process-first philosophy: map the business workflow before writing code or deploying automation.